Login to R1Soft Server

1. Login to backup portal with the credentials in your welcome email.
   
   

Setting up the Restore process

1. Select 'Recovery Points' in the bottom left:
   
   
   
   
2. At the top select your server and the disk safe:
   
   
   
   
3. Select the recovery point you want to recover from and click on the Bare Metal Restore icon on the right side:
   
    
   
   
4. The Bare Metal Restore panel will appear:
   
   
   
   
5. Click Next to get to the Choose Filesystems page:
   
   
   
   Select the partitions/filesystems that you want to restore. If this a full restore then you should select all.
    
6. Click Next to get to the 'Host' page:
   
   
   
   If you are restoring to the same server with the same IP address, then you can leave the setting as 'Restore to Original Host'; if not then you will need to select an alternate agent or set an IP address for an alternate system.
    
7. Click Next to get the 'Restore Storage Configuration' page:
   
   
   
   Assuming that you want to restore the system to the exact same disk configuration as before, you should select 'Select Storage Configuration to Restore'. This will overwrite any data/partitions on the destination server.
    
8. Click Next to get to the 'Choose Partitions Tables' page:
   
   
   
   Assuming that you want to restore the system to the exact same disk configuration as before, you should select 'Select Partition Tables to Restore'. This will overwrite any data/partitions on the destination server.
    
9. Click Next to get to the 'Select Partitions Tables' page:
   
   
   
   Select the disk/partitions that you wish to restore. If you wish to do a complete restore, then select all disks.
   
   At this point the backup manager will attempt to contact the target server. If the agent is not running or the server is uncontactable then an error message will be generate:
   
   
   
   If this happens, confirm that the agent is running on the target server.
    
10. Click Next to get to the 'Map Partitions Tables' page:
    
    
    
    You now need to map the partitions from the backup to the actual hardware:
    
    
    
    The left side shows the disks from the backup and the right shows the two possible devices on the server. They should be the same:
    
    
    
    
11. Click Next to get to the 'Restore Partitions Tables' page:
    
     
    
    Confirm that the source and target disks are correct and before taking another step, triple check that you are restoring to the right machine. The next step will destroy any data on the target machine.
    
    If you are 100% sure, then click on the ‘Restore Partition Tables’ button.
    
    Once the partition tables are written to the target disk, you will get a popup to confirm:
    
    
    
    Click OK to close it.
     
12. Click Next to get to the 'Choose LVM Volume Groups' page:
    
    
    
    You should choose 'Select LVM Volume Groups to Restore' if you have LVM groups in your backup. In this example we do not, so will leave it at the default setting.
     
13. Click Next to get to the 'Map Filesystems' page:
    
    
    
    The backup manager will attempt to work out which partition name should to mapped to which partition device. Check them and if they are incorrect adjust them accordingly.
     
14. Click Next to get to the 'Restore Options' page:
    
    
    
    Select Reboot after restore, check filesystems and rebuild swap. This will ensure that everything is properly restored and verified.
     
15. Click next to get to the 'Select Swap Devices' page:
    
    
    
    The backup manager will display the swap devices that it has detected from the backup.
     
16. Click next to get to the 'Map Swap Devices' page:
    
    
    
    The backup manager will attempt to work out which partition name should to mapped to which partition device. Check them and if they are incorrect adjust them accordingly.
     
17. Click next to get to the final 'Summary' page:
    
    
    
    Double check everything and when you're ready click 'Restore'
     
18. Restoration will start and a progress box will appear:
    
    

Depending on the size of the backup, this can take a long time, it's a block-by-block restore.

If you have any questions, please do not hesitate to contact us.

This guide is provided without warranty expressed or implied. With any data backup or restoration process there is a risk and it should be only undertaken by someone with sufficient training and expertise.